Hints and Tips
- If your journey is delayed you
may be entitled to compensation. Use the 'Delay Claim
Form' link to download a compensation claim form.
- Change at Westbury for Bath Spa, Bristol Temple
Meads, Portsmouth, Southampton and Cardiff. Also, where
the service is not direct, change at Westbury for Frome,
Castle Cary, Taunton, Tiverton Parkway and Exeter St
Davids.
- Off peak trains are: All day
Saturday and Sunday, Weekday eastbound from 0840
onwards. Weekday from Paddington: 1018 to 1618
inclusive, 1706, 1806, 1945 and later.
- Saturday and Sunday adult day
return prices are £23 all day to London Paddington.
- Monday to Friday off peak adult
day return prices are £23 to London Paddington.
- Monday to Friday peak adult day
return prices are £46.50 to London Paddington.
- Further discounts are available
to holders of railcards. See the 'Rail Cards' link.
Railcards cost between £18 and £26 and offer a third off
certain fares (typically reducing the London Paddington
£23 fare to £15.20). On weekdays the 16-25 Railcard,
Senior Railcard and Disabled Persons Railcard are all
valid on the 0840 onwards. The Network Railcard
(available to any adult not eligible for any other type
of railcard) is not valid until the 1037. At weekends
railcards are valid all day.
- Don't forget if you are
intending travelling on the underground you can ask for
a One Day Travelcard to include the tube. This increases
the £23 fare to £27.50, the £45.00 (full fare Paddington
ticket) to £50.50 and the £15.20 to £18.15.
- Shopping tips: Newbury and Reading, both having
direct trains from Bedwyn, offer good shopping centres.
Reading has the modern Oracle shopping centre. To get to
The Oracle exit the station through the main entrance
turn left, and follow the road straight ahead (Station
Road leading into Queen Victoria Street). You will meet
with Broad Street (opposite John Lewis). Turn left and
The Oracle is on the right hand side, opposite. For
those that don’t mind changing trains there’s our Monday
to Saturday 0930 westbound departure where a change at
Westbury will take you to Bath or Bristol.
- Many more of the stations on our
line have become penalty fare stations. Bedwyn is
excluded (as we have no automatic ticket machine). But
please note that if there is not a ticket seller on the
outbound service, and you board your return journey from
a penalty fare station, then you must buy a ticket.
Between us and Reading the only stations that are not
penalty fare stations are: Bedwyn, Kintbury, Newbury
Racecourse, Midgham and Aldermaston. So for example if
you get a free ride into Newbury then you may wish to
consider sorting out your ticket on arrival.
Useful article from The Times: "Alongside shameless fare
dodgers, rail companies penalise many people who have
been unable to buy tickets because of long queues or
closed tills or machines. As with parking tickets,
paying a penalty fare on demand is seen as an admission
of guilt. Instead, you are entitled to pay the full
single fare — and no more — on the spot, and to give the
ticket collector your contact details. You will later
receive a letter demanding further payment and should
reply immediately, again refusing to pay and explaining
why you could not buy a ticket. The Department for
Transport’s (DFT) Penalty Fares Rules 2002 state that a
penalty fare must not be charged where there were “no
facilities available” for selling the appropriate
ticket. The DFT says in clauses 4.2 and 4.11 of its
Penalty Fares Policy that passengers must be given
sufficient opportunity to buy a ticket and that queues
of more than three minutes, off-peak, and five minutes
in peak time breach what is “sufficient”. Note also that
season ticket holders who forget their ticket should
request a “nil-fare” notice when challenged. They may be
charged the full single fare, but this is refundable on
production of the ticket."
- When catching the last Monday
to Friday train home from Paddington make sure it’s the
2215 you board and not the 2214 as you’ll miss your
connection at Reading.
- Check the 'Airport Links' link for information on
getting to the airport by train.
- A day by the seaside is
achievable at Exmouth by catching our Monday to Friday
morning westbound train and then changing at Exeter.
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