Hints and Tips
  • If your journey is delayed you may be entitled to compensation. Use the 'Delay Claim Form' link to download a compensation claim form.
  • Change at Westbury for Bath Spa, Bristol Temple Meads, Portsmouth, Southampton and Cardiff. Also, where the service is not direct, change at Westbury for Frome, Castle Cary, Taunton, Tiverton Parkway and Exeter St Davids.
  • Off peak trains are: All day Saturday and Sunday, Weekday eastbound from 0840 onwards. Weekday from Paddington: 1018 to 1618 inclusive, 1706, 1806, 1945 and later.
  • Saturday and Sunday adult day return prices are £23 all day to London Paddington.
  • Monday to Friday off peak adult day return prices are £23 to London Paddington.
  • Monday to Friday peak adult day return prices are £46.50 to London Paddington.
  • Further discounts are available to holders of railcards. See the 'Rail Cards' link. Railcards cost between £18 and £26 and offer a third off certain fares (typically reducing the London Paddington £23 fare to £15.20). On weekdays the 16-25 Railcard, Senior Railcard and Disabled Persons Railcard are all valid on the 0840 onwards. The Network Railcard (available to any adult not eligible for any other type of railcard) is not valid until the 1037. At weekends railcards are valid all day.
  • Don't forget if you are intending travelling on the underground you can ask for a One Day Travelcard to include the tube. This increases the £23 fare to £27.50, the £45.00 (full fare Paddington ticket) to £50.50 and the £15.20 to £18.15.
  • Shopping tips: Newbury and Reading, both having direct trains from Bedwyn, offer good shopping centres. Reading has the modern Oracle shopping centre. To get to The Oracle exit the station through the main entrance turn left, and follow the road straight ahead (Station Road leading into Queen Victoria Street). You will meet with Broad Street (opposite John Lewis). Turn left and The Oracle is on the right hand side, opposite. For those that don’t mind changing trains there’s our Monday to Saturday 0930 westbound departure where a change at Westbury will take you to Bath or Bristol.
  • Many more of the stations on our line have become penalty fare stations. Bedwyn is excluded (as we have no automatic ticket machine). But please note that if there is not a ticket seller on the outbound service, and you board your return journey from a penalty fare station, then you must buy a ticket. Between us and Reading the only stations that are not penalty fare stations are: Bedwyn, Kintbury, Newbury Racecourse, Midgham and Aldermaston. So for example if you get a free ride into Newbury then you may wish to consider sorting out your ticket on arrival. Useful article from The Times: "Alongside shameless fare dodgers, rail companies penalise many people who have been unable to buy tickets because of long queues or closed tills or machines. As with parking tickets, paying a penalty fare on demand is seen as an admission of guilt. Instead, you are entitled to pay the full single fare — and no more — on the spot, and to give the ticket collector your contact details. You will later receive a letter demanding further payment and should reply immediately, again refusing to pay and explaining why you could not buy a ticket. The Department for Transport’s (DFT) Penalty Fares Rules 2002 state that a penalty fare must not be charged where there were “no facilities available” for selling the appropriate ticket. The DFT says in clauses 4.2 and 4.11 of its Penalty Fares Policy that passengers must be given sufficient opportunity to buy a ticket and that queues of more than three minutes, off-peak, and five minutes in peak time breach what is “sufficient”. Note also that season ticket holders who forget their ticket should request a “nil-fare” notice when challenged. They may be charged the full single fare, but this is refundable on production of the ticket."
  • When catching the last Monday to Friday train home from Paddington make sure it’s the 2215 you board and not the 2214 as you’ll miss your connection at Reading.
  • Check the 'Airport Links' link for information on getting to the airport by train.
  • A day by the seaside is achievable at Exmouth by catching our Monday to Friday morning westbound train and then changing at Exeter.